Caring Hands Rehab ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information.
Information we collect
We may collect the following types of information:
- Personal contact information — name, address, phone number, email, date of birth — provided when you schedule appointments or contact us.
- Health information — medical history, current symptoms, treatment notes, and other protected health information (PHI) — collected during clinical care and protected under HIPAA. See our separate HIPAA Notice of Privacy Practices.
- Insurance information — provided for billing and benefits verification.
- Website usage data — IP address, browser type, pages visited, and similar analytics data collected through Google Analytics and Google Tag Manager.
How we use your information
We use collected information to:
- Provide and coordinate your healthcare treatment
- Bill insurance and process payments
- Communicate with you about appointments and treatment
- Comply with legal and regulatory requirements
- Improve our website and services
Information sharing
We do not sell your personal information. We may share information with:
- Healthcare providers involved in your care
- Insurance companies for billing and authorization
- Service providers who help us operate our business (with appropriate confidentiality agreements)
- Government authorities when required by law
Website analytics
This website uses Google Analytics and Google Tag Manager to understand how visitors use our site. These services collect non-identifiable usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Cookies
We use cookies and similar technologies to improve your experience on our website. You can control cookies through your browser settings, though some site features may not work without them.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information. Our electronic health records system meets HIPAA security requirements.
Your rights
You have the right to:
- Access your health records
- Request corrections to your information
- Receive a paper copy of this policy
- Restrict certain uses of your information (where legally permitted)
Children's privacy
We treat pediatric patients with the consent of a parent or guardian. We do not knowingly collect information from children online without parental consent.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the updated date noted above.
Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Caring Hands Rehab
722 S 8th St
Cañon City, CO 81212
Phone: (719) 345-4097
Email: email@caringhandsrehab.com